A recent study by InterCall – one of the world’s largest conference call companies and one of Global Lingo’s clients – showed that, although you may have many people on your call, not everyone is giving their full attention.
The survey results show the things people regularly do while supposedly concentrating on your conference call. From the figures, you can see that some are even doing several other things at once:
1. 65% do other work
2. 63% send emails
3. 55% eat or make food
4. 47% go to the toilet
5. 44% are texting
6. 43% are checking Facebook, Twitter, Instagram etc.
7. 25% play video games
8. 21% are shopping online
9. 9% are working out
10. 6% are on another call
In addition to these, 27% admitted to falling asleep during a call!
Global Lingo’s Professional Writing Team cover lots of conference calls for our customers, ensuring that all the details are recorded as either Transcripts or Minutes. In our experience, there are lots of things you can do to improve your calls – most are common sense but do take a little planning.
Here is InterCall’s full infographic which covers all their research on conference calls:
Conference calls are a vital part of daily business but, like any other meeting, they need to be effective. Hopefully these tips will help you get more out of your calls. If you have any other tips, please leave a comment on this post – we’d love to hear them.
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