Most conversations and meeting now take place over the phone. A huge problem is that once the telephone receiver is replaced there is no record of the call at all. Even if a recording was taken, picking apart who said what can be very difficult for the untrained ear.

Our telephone transcribers are trained to be able to listen and capture your telephone meetings into a succinct transcription which will allow you to have an accurate record of your vital calls.

High quality telephone transcription

From police and legal evidence to HR grievance work and medical conference calls, we provide a wide range of telephone transcription solutions. Our technicians have the necessary experience to record your calls either from the office or on-site, or advise on how best to send over your audio to us.

After the telephone transcript has been typed, it is then checked against the video version to ensure that all speakers have been captured. Our transcripts are then quality-assured and delivered on time. Depending on the nature of your final use for the transcript, we can produce anything from a verbatim document which includes “ums” and “aahs” to a more polished and tidied up document.

We have the in-house capability to deliver back a transcript of your telephone calls of the highest quality, on a number of different turnarounds, from same-day to 4 working days.

International offices

Our main offices are in London but, with new offices in Singapore and Leeds as well as a global transcriber base, our services are utilised across the world by everyone from FTSE 100 companies to government agencies.

Our international writer presence enables us to provide an overnight service meaning that should you come to us by close of business UK time, your fully proofread document will be sat on your desk by the time your arrive into work the next morning.

Transcription case studies

Don’t just take our word for how good our transcription services are and how they can benefit you and your organisation. Here are our transcription case studies.

Exacting business standards

We hold ISO 9001 Quality Management and ISO 14001 Environmental Management standards which we see as vital to our commitment to quality at every level of the business. Our commitment to quality is proven with our high-profile clients coming back to us again and again, such as the World Economic Forum, BP, Honda and the Financial Times.