Our transcription, translation and interpreting clients represent a vast array of industries. One thing they all agree on is the level of service and the quality of language projects we deliver. To ensure that we maintain our high service levels we ask our clients to provide us with their honest feedback after each project.
We’re pleased to say that they have consistently scored Global Lingo very highly giving a score over the past year of 9.28/10 for Quality of Service and 9.32/10 for Customer Service.
Here are just a sample of their comments.
|We found Global Lingo extremely professional and efficient in their approach to this language project. We had an extremely tight deadline, limited budget, and required high quality material befitting our brand as “Britain’s Greatest Palace”. I would certainly recommend Global Lingo for translation projects, it was a pleasure to work with a team who go the extra mile to meet customer satisfaction.
Read the full Blenheim Palace translation case study
|We have been using Global Lingo for a number of years in relation to our transcription of tapes in HR for disciplinary hearings and we find them to be reliable, discreet and extremely prompt in their services. We would have no hesitation in recommending them as a supplier.|
|Customer service at its best. The services you provided for us were extremely accurate and done in a very timely manner. Your translation services exceed all our expectations.|
|Global Lingo translate into 28 languages for us. They provide us with a fast consistent service and their translators quickly become familiar with the terminology and tone that we use. We also receive great customer service from our account manager.|
|I can tell you that it is always a pleasure working with Global Lingo, the level of customer service and the translations I receive are top notch, the response time is unbeatable. I’ve always been pleasantly surprised at how quickly I receive my files. Also, the team have always been incredibly pleasant and helpful and professional. It’s truly a pleasure working with you.|
|The team at Global Lingo were excellent throughout, providing a fast response to any query, turning around requests for content within tight time frames and adding value with their Usability service.
We are now considering further projects with their support.
Read the full Global Usability case study here