We all know it. Meetings might sometimes be described as occasions where people ‘take minutes and waste hours’, but you can bet that, somewhere down the line, someone will want to know what was said.
If you’re involved in a complicated grievance process, you don’t want to find, three months in, that you don’t have a proper record of the first hearing with its all-important comment.
If you’re consulting with employee representatives, you need to be able to look over the issues that have come up. Don’t think that you’ll remember it – after all, when you switch on the computer, you know exactly what you want, yet by the time Google has loaded, a lot of the time you’ve forgotten. And it’s always the crucial fact you forget.
To listen and type over the course of a long meeting requires concentration and stamina. Sure, you can ask a junior employee, at the last moment, to take the minutes. But how well does that work? Put yourself in the shoes of the temporary minute takers. They have to comprehend, type, digest, and possibly formulate a response to, whatever is being said. What normally happens is that they cannot keep up, and you get an incomplete document. It will have most of what was said, but you can’t be sure that it will have everything.
If temporary minute takers concentrate exclusively on the minutes, they make no contribution. That’s a loss to the meeting. Even if you get a secretary in, can you guarantee that you will have his or her undivided attention and focus? A secretary will have other things to do that day, and might see minute taking as a peripheral task.
They’re fast typists. They’re motivated individuals who are dedicated to a single activity. They don’t have to plan a contribution to the meeting or fret about other tasks to be completed later in the day.
Over months or years of working with top companies, they will have accumulated experience; they’ll know what to do when things get difficult or complicated. They will have been trained to a high standard, and, before each meeting, they will research your company, so they will be familiar with all of your technical terms and acronyms.
Our minute takers leave a meeting with a significant amount of verbatim notes. They’ll have got down every significant detail of the day’s proceedings. While you move on to the next task, they take a tried-and-tested template, agreed with you beforehand, and they work their notes into fluent, clear and precise sentences.
Our minute takers are graduates, often with degrees in English or the Humanities. They know how to write; they’ll give you a document that is simple, clear and easy-to-read. What’s more, they’ll do it quickly.
Every participant, and the company as a whole, can focus on the matter under discussion. You can contact us in advance and make arrangements, then forget about the issue entirely. You’ll be safe in the knowledge that a professional minute taker will attend, and that, shortly after the meeting, a meticulous summary of the proceedings will be delivered for future reference. To make sure your minute taking is always accurate do yourself a favour and always use professionals.
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